Privacy Policy

1. Introduction

This Privacy Policy outlines how NEUROAI FUSION LABS PRIVATE LIMITED ("Company," "we," "our," "us") collects, uses, shares, and protects your personal information through our website https://examboost.ai and related services (collectively, the "Platform").

By visiting our Platform, providing your information, or using any of our services, you expressly agree to be bound by the terms and conditions of this Privacy Policy and our Terms of Use.

2. Information We Collect

We may collect and process the following personal data about you:

• Information You Provide: This includes information submitted when you register for an account, create a profile, or purchase a plan, such as your name, date of birth, address, phone number, email address, and payment information.
• User-Generated Content: Any documents, text, or images you upload to the Platform for the purpose of generating questions or other content.
• Usage Data: Information about how you use our Platform, including mock test performance, questions answered, and features utilized.
• Technical Data: This includes your IP address, browser type and version, time zone setting, and operating system.

You may choose not to provide certain information; however, this may limit your ability to use certain features of our Services.

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide, operate, and maintain our Services.
• To improve, personalize, and expand our Services, including our AI models.
• To process your transactions and manage your subscription.
• To communicate with you, including for customer service and to provide you with updates and marketing information.
• To resolve disputes, troubleshoot problems, and enforce our policies.
• To prevent fraud and ensure the security of our Platform.

4. Sharing of Information

We do not sell your personal data. We may share your information in the following limited circumstances:

• With our trusted third-party service providers who perform services on our behalf, such as payment processing, data analysis, and cloud hosting (e.g., AWS, Google Cloud).
• With our corporate affiliates to help provide the Services.
• To comply with a legal obligation or a request from law enforcement or other government agencies.
• In connection with a merger, acquisition, or sale of company assets.

5. Security Precautions

We implement reasonable security measures and practices to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security. You are responsible for keeping your account password confidential.

6. Data Retention and Deletion

We retain your personal data for as long as your account is active or as needed to provide you with the Services. You can request to delete your account through your account settings. Upon deletion, we may retain certain information for a limited period for legal, accounting, or fraud prevention purposes.

7. Your Rights and Consent

By using our Platform, you consent to the collection and use of your information as described in this Privacy Policy. You have the right to access, rectify, or update your personal data through your account settings. You may withdraw your consent at any time by deleting your account or contacting our Grievance Officer, though this may affect your ability to use our Services.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.